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All Visitor Reviews
2015 Visitor Reviews of
Haunted Infirmary (Bartonville, Illinois)

Disclaimer: Reviews on this page were supplied by an outside source. The opinions expressed do not necessarily reflect the opinions of the staff of Haunted Illinois does not endorse, support, represent, or guarantee the accuracy, truthfulness, or reliability of these reviews.
59 out of 72 people thought this review was helpful.
Reviewed by: cissypissy   (Event Visited: 10/16/15 @ 8:30 pm)
Review Posted: 10/17/15
Overall Score:
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Scare Factor: High | Atmosphere: Average
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Visibility/Location: We've been here in years past. Not hard to find.

Wait Entertainment: Well. There was a Michael Myers. We didn't see hardly any of him. He appeared to be an adult, however. Then there was a child in a camo suit. And another 10 year old in an orange reflective vest, with a flashlight. Security? He was asking people about their shoes and then frequently yelling at them he had the power to "excort" them out. He also kept yelling 'Gnarly dude'. This kid is too young to be unsupervised first off and then he was just really, really annoying to people in line. It got uncomfortable. Bad way to start.

Length of Event: 8 mins

Actor Performance: Inside the house, OUTSTANDING. Outside the house, there was a dancing monster and children. Not entertaining at all.

Patron Flow Inside Attraction: Perfect. They kept everyone separate.

Appropriate Ages: 10+

Props / Special FX: Excellent. Loved all of it!!

Costumes / Make-up: Excellent again. Saw lots of stuff I hadn't seen before.

Summary: First off, let's discuss the waiting/line situation. We waited over 2 hours in line, but we wouldn't have if they hadn't messed up!! 3 years ago we were here and we waited in line for a really long time only to find out they had messed up and started letting people in out of order. Well, this year, not only did they do it again, they did it in a spectacularly bad fashion. I was angry. They have an elaborate waiting area and many people to make it work, but it DOES NOT. We waited for over 2 hours because they let people in way out of order. The group in front of us, in our line, timed it and after waiting 45 minutes in a slowly moving line, we didn't move an inch for 25 minutes. However, the group put in the line after us moved right through (in order to understand this, you'd have to understand their system and it's way too complicated to explain}. I had to point this out to someone working the line and he assured me that our line was moving and the next line was not. He was positive. Then he stood at the end of our line for 10 minutes (ostensibly to discourage line jumping because their system just sets it up to encourage this. we were the 2nd to the last group in this line and by the time I went in there were probably 20 more people who line jumped!) and when he saw the other line moving, he rushed up front. Lo and behold, our line started moving. Seriously, why make it so elaborate that THEY can't even figure it out. I estimate they let 50 people ahead of us before they figured it out. They also added our group of 3 to another group of 3, making a group of six. TOO BIG!! The admission price is too much to do this to people. Also, the actors scolded us to stay together...kinda hard to huddle up to people you DON'T KNOW. 
After all this, I was so mad I thought the haunted house was going to be no fun at all. I was wrong. I enjoyed it a lot, in spite of myself. The lady doing the rules was GREAT. They had an abundance of actors and they were great although I would discourage the kids from talking. They aren't scary and I have no idea what the purpose of bad british accents were. There was something going on all the time and tons of people in your face. They constantly were touching your hair and getting in close. I don't mind those things at all. A couple of standouts were the guy up high..really liked him and the two doctors fighting, although I was at the end of our too large group and I have no idea how or why they ended up rolling around on the ground. They did get into their roles though. I'll give em that. 
The waiting system is such that I will not be returning in the future unless they fix it. Making people wait in one line, then line up on benches, then move to another line, next to another line...just dumb. I don't understand why they don't just do a numbering system. They have the space, the sound system and could do so much to make the wait seem less aggravating. They also should prep more than one group at a time to go in. They have enough people and space for this, too. They charge the max admission and have been doing this for a few years, so they should make more of an effort in these areas and do a better job. 

20 out of 59 people thought this review was helpful.
Reviewed by: Jashuh   (Event Visited: 10/23/15 @ 8:00 pm)
Review Posted: 10/24/15
Overall Score:
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Scare Factor: High | Atmosphere: Average
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Visibility/Location: Using GPS this event is an easy find, after turning toward the roadway the big screen projection is immediately noticed - the projection from the front comes through the rear of the screen (reverted picture) getting your attention where the action is..

Wait Entertainment: The few creatures walking the line did a fair job, some better than others -  
There was the movie on the large screen and some monster guy driving a "gravediggers mini 4 wheeler ..

Length of Event: This is definitely an event where you spend more time in line waiting than the actual 8 minute trip through the attraction ..

Actor Performance: The characters seemed motivated and overall done a very good job throughout - some better than others but you'll have that anywhere ..

Patron Flow Inside Attraction: No issues with the crowd flow through the attraction ..

Appropriate Ages: I would say 10 years and above wouldn't have an issues attending this attraction ..

Props / Special FX: All the interior props seemed very well done and everything and everyone triggered on time, no issues here .. They do incorporate standard props here so there isn't no high tech visual or automation props here.

Costumes / Make-up: All the costumes and make up was far above average, they always do a fantastic job in this department.

Summary: After having their plug pulled last year because of Fire Codes they have pumped new life into this event again - Infirmary style !  
It's nice that this attraction has returned however the length hasn't improved any - the horseshoe is the same, might have been nice making some additions to the structure to add more bang for your buck .. Everything going on inside gives you lots of action - plenty of people working this event and everyone done a great job ..  
On another note, it seemed that the similarities from past years where obvious which shouldn't have been the case - they should have totally redesigned the infirmary sets to something new, but it is what it is ... The major issue they have is with waiting lines, this event draws a considerable crowd and they need a more efficient way to control the flowing and entrance pacing .. Overall this was an enjoyable event but the length is far to short for the one to two hour waiting line and $15.00 cost ..





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